Responding to the Campaign for Better Transport's report calling for a reform of rail franchising and improvements in ticketing, Lib Dem Transport Spokesperson, and former Cardiff AM, Baroness Randerson said:
"Liberal Democrats are on the side of the customer when it comes to needing more guarantees, and sanctions where necessary for failing franchises. The rail network could desperately do with modernising from top to bottom, including the way in which we pay inconsistent fares with outdated technology.”
The party believes that a greater focus on passengers is needed to improve performance and would like to see the Department for Transport extend the right to operate franchises to those at a more local level.
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